Professionalism and competence of the Kimla company are associated with the fact that, in contrast to other manufacturers, the Kimla company produces most of the components for their machines itself. The necessity to learn and master all the technologies which are essential in the production of mechanics, electronics and software has allowed to gather vast knowledge and experience in one company.
And this is the explanation of much lower prices than those of their western counterparts. The vast majority of producers of this type of machine tools are companies which deal with the assembly of finished components. In this situation, about 30-40 companies supplying components must earn on a single machine. What is more, such machines are full of compromises as the standard components do not always fit together perfectly, and frequently you have to choose the so-called lesser of two evils.
Kimla company produces most of the components itself. About 4-5 companies (spindles, bearings, guides, pumps, etc.) earn on single machine, which allows for significant cost savings. Additionally, the maintenance issues are also considerable. When a western production machine breaks down, a technician (frequently after a week training) comes and begins to repair the machine that he sees for the first time in his life. Moreover, there are a few people who have to earn on the repair - the technician, the machine distributor, and finally the company that has made this component.
Kimla company does not make money on customer service. Of course, the maintenance costs, but it covers only the expenditure and it does not generate income. Frequently, the repair of a defect costs 10 times less than in the case of a similar one in other machines. The Kimla company makes money on the production of machines and does not earn on each service on purpose. Therefore, our company would rather the customer bought the next machine.
Kimla company has customers with more than a dozen machines. Selling a single machine may be accidental, but the customer buying next machines is certainly guided by the previous cooperation. The Kimla company equips all Waterjet machines with American Accustream pumps and heads. Accustream company does not manufacture machines. They put all their energy in the development and improvement of pumps and Waterjet cutting heads. This results in a very rapid expansion on the market, and in the relation to operating costs they proved to be the cheapest company on the market. Why? Other companies have extensive distribution network and the cost of spare parts are affected by margins of the whole chain of intermediaries. In Kimla's offer all Accustream parts are at factory prices.
Kimla company also offers spare parts for other machines. Just as hundreds of companies produce and offer spare parts for Mercedes, BMW, Fiat or Toyota. Only in such conditions, manufacturers of these machines will offer parts for their machines at reasonable prices. In the car industry a given brand manufacturer's spare part can become cheaper a few times only due to starting the production of this part by another manufacturer. This is the "invisible hand" of the market.